Please be sure to double check your class reservation date & time SENT IN YOUR BOOKING CONFIRMATION EMAIL For Important details pertaining to your Ryde. The Most Frequently asked Questions are answered below. If you have additional questions, We’re Here to help. please EMAIL INFO@RYDEFYR.COM AT LEAST 24-48 HOURS PRIOR To your RydE so that we may have time to respond to your inquiry.
Your health and safety is ALWAYS top of mind at RydeFYR. Since the very beginning, we were founded, pre-pandemic in 2019, as the first and ONLY cycling studio in the South Bay to offer a state-of-the-art UV-C filtered HVAC system that kills 99.9% of microorganisms in the air. As we navigate the ever changing state and local rules, guidelines, tier systems, and regulations, we have decided to do everything within our power to keep our community ryding and thriving, safely by upholding our own high standard of ensuring excellent air-circulation & air-flow, whether inside, or out, in the new post-pandemic world. .
That’s why we want you to rest assured that we plan to keep our workouts safely OUTSIDE at the OASIS throughout the summer of 2022. As we ryde outside, in addition to our usual exceptionally vigilant cleaning protocols, we have implemented some additional important new standards in conjunction with state and local regulations designed to keep you, our instructors, and our staff safe while riding outside the confines of our traditional studio space. When it’s safe and appropriate to do so, we will return to our roots by offering our signature dark room, fully immersive, heated and non-heated classes. In the meantime, we will continue to monitor the situation and will update our procedures on this page as we move forward.
Our Commitment to You
Limited Class Size
At this time, ALL CLASSES REMAIN FULLY OUTDOORS AND class size will REMAIN limited.
(UPDATED 3/07/22) FACE COVERINGS ARE NOT REQUIRED, & Remain OPTIONAL WhEN FULLY-OUTDOORS AND SOCIALLY Distanced ON YOUR BIKE. WHILE INDOORS, IN LINE WITH NEW LA COUNTY HEALTH PROTOCOLS, REGARDLESS OF VACCINE STATUS,face coverings are recommended, but NOt required.
We are running an extremely limited outdoor ryde schedule to allow for stringent cleaning of all equipment with EPA approved disinfectants before and after each class. This includes all bikes, weights, & rental Equipment . Even items not in use, will be thoroughly cleaned and disinfected. You are encouraged to bring/Wear your own Spin Shoes, Water, Optional Free Weights, and Hand towel.
Don't Be Tardy for the Party
PLEASE BE ON TIME. We reserve the right to release BIKES THAT HAVE NOT BEEN CHECKED-IN AT LEAST 4 MINUTES PRIOR TO THE START OF CLASS. If you are running late, please call the studio at 424.320.5151 PRIOR TO YOUR CLASS START TIME AnD we will do our best to assist. Out of respect for your Instructor and fellow FYR FAMILY MEMBERS experience, there will be No Admittance 5-minutes after the start of class.
Riders, instructors and Staff May Be Temperature Checked upon Arrival Onsite. ANyone with a temperature at or above 100 degrees will be sent home.
Please bring your own hand towel for your use during your workout. in case you forget, we have BRAND new towels available for Purchase FOR $4.
Sanitized free weights are available for use during classes. If you Prefer not to use weights, or would like to bring your own free weights, you are Encouraged to do so
You must sign a health declaration stating that you agree to the safety and health parameters put in place by the government. THis Statement is included in your Online class registration.
Bikes will be at a safe social distance of at least 6 feet apart
We ask that you sanitize your hands just prior to clipping in for class. Hand Sanitizer will be provided onsite, or feel free to bring your own
Touchless reservations & check-In
We have always had, and continue to offer a touchless check-in process available online at RydeFYR.com or via the RydeFYR APp which can be dowloaded at rydefyr.com/app
Touchless Self Bike Set Up
To limit person-to-Person Contact, please set up your own bike prior to class. Bikes are numbered and assigned in your online reservation. please Refrain from touching any other bike, other than the bike you have been assigned.
if you are new anD Need a demonstration on how to set up your bike Please Ensure your facial covering is secure before approaching staff or the Instructor for Assistance from a safe social distance. THe instructor or staff member can provide a demonstration On the Lead bike (Please Refrain from Touching the Lead/instructor Bike) . Please be patient and be mindful of social distancing as we might also be Assisting other guests.
If you currently have your own spin shoes, our bikes ACCOMMODATE SPD and Look Delta Cleats. We Also Offer Shoe Rentals onsite FOR $2. we Disinfect our shoe rentals before and after EVERY Class. Shoe Rentals ARE Rotated so they are never used Back-to Back/2 classes in a row. You
If you would like to place an order To purchase new spin shoes through our studio please email firstname.lastname@example.org
we highly encourage you to bring your own water. We Will also have Smart Water available onsite for purchase.
While we do accept cash and most major credit cards, we highly recommend and prefer that you pay for classes and merchandise by saving a credit card in your online profile which is Completely Touchless & powered and secured by STRIPE
YOU CAN CANCEL YOUR BIKE UP TO 4 HOURS BEFORE YOUR Class WITHOUT PENALTY. AFTER THAT TIME, YOU FORFEIT THE CLASS. HOWEVER, YOU WILL STILL SEE THE OPTION TO SELF-CANCEL THE CLASS ONLINE OR ON THE APP UP TO 60 MINUTES BEFORE THE RIDE. THIS IS A WAY TO RELEASE YOUR BIKE, AS A COURTESY TO OTHER RIDERS WHO WOULD LOVE TO SNAG YOUR SPOT IF YOU CAN’T MAKE IT.
Your Commitment to your FYR Family
If you Feel un-well, Have a cough, fever, chills, shortness of breath or Difficulty Breathing or any other symptoms of Covid-19 please stay home
PLEASE DO YOUR PART TO PROTECT OUR COMMUNITY AND stay home IF you are not feeling well. We also ask that you do not come to Class until you are symptom free and fever free for at least 3 days.
Wash your hands
PLEASE WASH YOUR HANDS AND/OR USE HAND-SANITIZER PRIOR TO Class. Hand Sanitizer will be available onsite. REFRAIN FROM TOUCHING YOUR EYES, NOSE, AND MOUTH WITH UNWASHED HANDS.
Reserve your bike online or on the app
We ask that you reserve your bike online at RydeFYR.com/Schedule oR by downloading the RydeFYR App by clicking here Reservations can be made online up to 1 hour before class. While we do still accept walk ins for available bikes, we strongly suggest making reservations in advance.
IF YOU HAVE KNOWINGLY COME IN CONTACT WITH SOMEONE WITH COVID-19 OR IF YOU HAVE TESTED POSITIVE
We ask that you refrain from coming to the studio for at least 14 days and/or until you have tested negative for COVID-19.
Limit person to person contact
As we Navigate the world together post pandemic, PlEASE BE MINDFUL that everyone has their own level of comfort. So consider refraining from FYR FAM HUGS, High Fives, Fist & Wrist Bumps unless you know with certainty that is is warranted &/or welcomed by your fellow fyr-family member
PLEASE CANCEL YOUR BIKE SO YOUR FELLOW FYR FAMILY MEMBER CAN RYDE
We understand that life happens, but given our extremely limited number of bikes we ask that you cancel your bike at least 4 hours prior to class. If you do not cancel prior to that time frame you will be charged for the class, and/or it will be deducted from your account
No. Face Coverings Are Not required when you are fully-outside and on your bike (UPDATED 7/17/21) REGARDLESS OF VACCINATION STATUS, IN LINE WITH NEW LA COUNTY HEALTH PROTOCOLS, please wear a mask until you are outdoors and socially distanced on your bike. face coverings are not required for fully vaccinated or UNVACCINATED individuals when outdoors and socially distant.
Will you let me know if I’ve come in contact with someone who’s tested positive for Covid 19?
Yes. In the event of a reported case of COVID-19, and you were potentially in contact with the individual, you will be notified immediately. We will then take any and all necessary and proper steps in accordance with government regulations
WHats the best email to reach you in the event I have a question?
email email@example.com. Email response time is typically within 24-48 hours.
I’m not Quite ready to return in-person. Will you still offer virtual classes?
Yes. virtual classes online via CHEVY LAURENT’S FYR ON DEMAND platform, where you can access virtual signature Rydes, Yoga Sculpt classes, and more right from the comfort of your home. Please visit RydeFYR.com/fod for more information and to sign up.